ConnectAssist Internet

ConnectAssist Internet
ConnectAssist provides affordable home Internet service for qualifying residential customers in Cox service areas who participate in an eligible government assistance program (SNAP, Women, Infants and Children Program (WIC), certain Public Housing programs, Pell Grant, Veterans Pension, certain Tribal Programs, Supplemental Security Income (SSI)) and certain state Medicaid programs. Program, including eligibility criteria, package details, and pricing may change over time. Customers may become ineligible if eligibility criteria change or customers are unable to verify, on an annually recurring basis, eligibility based on the current list of eligible programs. Customers who are no longer eligible will be required to choose a different package to continue service. Monthly package price includes Internet service (speeds up to 100 Mbps download/5 Mbps upload) and a discounted wifi modem rental (new or refurbished). ConnectAssist Internet only (no wifi modem) or upgrade to Panoramic Wifi also available. Rented equipment must be returned on service cancellation. Price excludes professional installation, additional equipment, applicable taxes, and other fees, which are subject to change. All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Data usage in excess of plan for ConnectAssist is not subject to overage fees. Unused data does not roll over. Data plans and overage policies are subject to change. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage. Includes Cox Wifi Hotspot access (www.cox.com/hotspots). Other restrictions apply. Learn more at Cox.com/ConnectAssist. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary and depend on equipment (cox.com/modems), end user devices, and other factors (cox.com/internetdisclosures).

Pricing and Policies
Pricing, packages, and policies are subject to change, including when adjusting or removing services or equipment. Prices do not include applicable taxes, surcharges, usage-based charges (such as data, toll usage, pay-per-use service), and other fees. After any promotional period, regular rates apply (see www.cox.com). Prorated charges may appear on your bill if you change services before the billing cycle is complete. Rates, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s account features, such as existing discounts, bundles, term agreements, or service address. Other restrictions may apply. All services and plans subject to Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies at: cox.com/policies.